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    Frequently Asked Questions (FAQ)

    General Questions


    1. Shipping

    We Ship priority, you can expect to receive your package in 5-7 business days of placing your order.


    *If you receive a bottle that has been open or damaged please contact our support immediately.

     

    2. Third-Party Sellers

    We ONLY sell through our site and Amazon. We do not recommend purchasing from other sellers or sites, such as eBay. These are not authorized vendors. We cannot guarantee that the product has been properly stored or that you will receive a nonexpired shipment. There have been reports of products that are not working properly or have caused strange side effects when purchased through other vendors. If you have purchased our products through other vendors, we recommend you return the product to the vendor and purchase from Amazon or directly through our site.

    Attention: We do not honor the 90-day money back guarantee if the product has been bought from any unauthorized sites, or venders on Amazon.

     

    Product Specific


    BlueBiotics Ultimate Care

    Image of a bottle of BlueBiotics Ultimate Care probiotics

     

    What does Blue Biotics Ultimate Care contain?

    There are 11 probiotic species in BlueBiotics, including both Lactobacillus and Bifidobacterium wide-spectrum blends as well as Saccharomyces Boulardii, and Bacillus Coagulans. INGREDIENTS:


    How many live colony forming units (CFU’s) are in each serving?
    There are 61 billion CFU per serving.

    Who should take BlueBiotics?
    BlueBiotics are made for men and women who want to do more to support their digestive and immune systems.

    How many BlueBiotics capsules should I take a day?
    You should take two capsules, daily, with the largest meals of the day.

    When should I take BlueBiotics?
    it is recommended that you take BlueBiotics at the same time every day so that it becomes a part of your daily health routine.

    Can children take BlueBiotics?
    Children over the age of 3 can take up to one serving of BlueBiotics a day with food

    Can I take BlueBiotics if I am pregnant or nursing?
    If you are pregnant or nursing, speak with a healthcare professional before taking BlueBiotics.

    Does BlueBiotics contain any potential allergens, such as soy or gluten?
    BlueBiotics contain no soy, gluten, or dairy products, and are 100% vegetarian.

    How should I store BlueBiotics?
    Store BlueBiotics in a cool, dry, place. Avoid excessive heat (above 78 degrees). We recommend you refrigerate the product to prolong the life of the cultures by up to a year.

    Is BlueBiotics Vegan?

    BlueBiotics is 100% Vegan

    Addzyme

    Image of a bottle of BlueBiology Addzyme digestive enzymes

    What does Addzyme contain?
    Addzymes contains 21 enzymes - a formula designed to combat food sensitivity, intolerance, and improve digestive function

    How many Addzyme capsules should I take a day?
    You should take 2 capsules daily, with the largest meal of the day

    Will Addzyme help with food allergies?
    Addzyme is designed to help with intolerance and sensitivity. We do not recommend taking Addzymes for the purpose of dealing with allergy symptoms unrelated to food intolerance or sensitivity.

    Can children take Addzyme?
    Children under 18 should consult a physician before taking Addzyme

    Can I take Addzyme if I am pregnant or nursing?
    If you are pregnant or nursing, speak with a healthcare professional before taking Addzyme.

    Does Addzyme contain any potential allergens, such as soy or gluten?
    Addzyme contains no soy, gluten, or dairy products, and are 100% vegetarian.

    How should I store Addzyme?
    Store Addzyme in a cool, dry, place. Avoid excessive heat (above 78 degrees).

    Is Addzyme vegan?
    Addzyme is 100% vegan

     

    Collagen

    Image of a bottle of BlueBiology Collagen marine-sourced collagen

    What does BlueBiology Marine Sourced Collagen contain?
    BlueBiology Collagen contains pure hydrolyzed fish (Tilapia) collagen powder. 100% Naturally Gluten-Free, Soy-Free, and Dairy-Free ingredients. 


    What is Collagen?
    Collagen consist of 8 out of 9 amino acids wound together to create a strong bond. Collagen has many uses medically; including treatment of the skin and bone.

    What are the benefits?
    As we age, our bodies slowly lose the ability to create collagen efficiently. This is a part of the natural aging process. Our bodies are also constantly under attack by certain free radicals present in our atmosphere, which cause damage to cells, proteins and even our DNA, some of the potential benefits may include, reduction of joint pain, signs of premature aging, increased metabolism, muscle gain, and reduction in fatigue

    How do I take collagen?
    Mix one scoop with a glass of water, once a day. This has no added flavor, or colors. You can also mix the powder with any liquid, however, we recommend with almond milk, regular milk or water.

    Are there any side effects?
    There are no reported side effects associated with taking collagen.

    Does collagen interfere with my prescription medication?
    It is always best to discuss with your doctor if you have questions about your medication; collagen is a natural supplement that has no reported interference with most medications.

    What if I don’t see results after taking BlueBiology Collagen?
    All purchases from BlueBiology are backed by our 90 Day 100% Money Back Guarantee, if you aren’t happy with your purchase contact BlueBiology support for a full refund subject to the terms and conditions found on this website.

     

    Tumeric Curcumin

    Image of a bottle of BlueBiology Turmeric Curcumin


    What does BlueBiology Turmeric Curcumin contain?
    BlueBiology Turmeric Curcumin contains key curcuminoids found in turmeric, and Bioperine® - an extract of peperine patented for its ability to enhance the absorption of turmeric curcumin and various nutrients.


    What is turmeric curcumin?
    Turmeric Curcumin is a naturally-occurring source of essential nutrients found in high concentrations in the bright yellow turmeric plant. Turmeric has been used for medicinal purposes for over 2,000 years. However, only recently have scientists been able to extract the pure curcumin itself. It is effective as an anti-inflammatory for joint pain and is now being studied for its ability to repair damaged livers, kidneys, and prevent cognitive decline due to aging.

    What are the benefits?
    Turmeric curcumin contains bio-active compounds, a natural anti-inflammatory compound that increases antioxidant effects. It also boosts brain function, lowers risks of heart disease, it also helps prevent Alzheimer’s disease, helps lessen the pain of arthritis, fight depression and helps fight aging.

    How do I take turmeric supplements?
    There are 60 capsules in each bottle. It is recommended to take 2 capsules per day 20-30 minutes before a meal with a full glass of water.

    Are there any side effects?
    There are no reported side effects associated with taking pure turmeric curcumin.

    Does turmeric interfere with prescription medications?
    It's always best to discuss with your doctor if you have questions about your medication; turmeric curcumin is a natural supplement that has no reported interference with most medications.

    Is turmeric curcumin vegan?
    Turmeric curcumin is 100% Vegan. 

    What if I don't see results after taking Blue Biology Tumeric Curcumin?

    As with many other supplements, you may not see results immediately and it is encouraged that you allow it up to 6 weeks before you expect to see a change in your system. However, if you are unhappy with your results we will give you money back if you are within your 90 day period. Please see our return page for more information. If you have any questions we encourage you to contact our customer service with any concerns or questions.


    BlueBiology Prebiotic

    Image of a bottle of BlueBiology Prebiotic


    What does BlueBiology Prebiotic Powder contain?
    BlueBiology Prebiotic Powder contains organic chicory root powder, lentil root powder, organic gum Arabic flour, and alpha galactoseidase. BlueBiology Prebiotic is soy-free, and dairy-free.

    I eat high fiber foods ⁠— Aren't I getting prebiotics through my diet?
    You may not be getting enough prebiotic fiber through your diet and not all fibers are equal. The healthy fibers in the BlueBiology Prebiotic feed only beneficial probiotics and not other unhealthy microorganisms.

    BlueBiology’s Prebiotic also contains a full-spectrum fiber blend which allows your helpful probiotics to survive and flourish.

    What time of day is best to take prebiotics?
    BlueBiology’s Prebiotic is best when mixed with a glass of water and taken alongside a probiotic supplement. Take two servings daily, once in the morning and again at night.

    Are prebiotics safe?
    Prebiotic fibers are not only safe, but an important part of any healthy diet.

    Does this product need refrigeration?
    BlueBiology prebiotics do not require refrigeration, however, it should be stored out of direct sunlight.

    Does this product contain gluten, soy or dairy?
    This product is gluten, soy, and dairy-free. It is processed in a facility which may also process gluten, soy, and dairy.

    What is the recommended dose for this product?
    One level scoop (8g) twice daily.

    Are prebiotics safe for children?
    This product is safe for children ages 6 and up.