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    Frequently Asked Questions (FAQ)

    General Questions

    Standard orders are processed and shipped within 3-5 business days. Faster shipping options are available for an additional fee and can be added to your order upon checkout.

    *If you receive a bottle that has been open or damaged please contact our support team.

    We offer a 90-day, hassle-free, money-back guarantee if you are unhappy with your purchase for any reason. Simply contact our support team for complete details.

    *All purchases during sales are final.

    *Cost of shipping and cost of return shipping are not included in the refund.

    *See the full description of our return policy for complete details.

    To cancel, change or update your product subscription please contact us here. Please allow 1 business day after you contact us for requested changes or cancellations to go into effect.See our Subscription Policy on our Terms & Conditions page for complete details.

    BlueBiology products can be found on our online store and Amazon. We ONLY sell through our site and Amazon. We do not recommend purchasing from other sellers or sites, such as eBay. These are not authorized vendors. We cannot guarantee that the product has been properly stored or that you will receive a nonexpired shipment. There have been reports of products that are not working properly or have caused strange side effects when purchased through other vendors. If you have purchased our products through other vendors, we recommend you return the product to the vendor and purchase from Amazon or directly through our site.
    *Attention: We do not honor the 90-day money back guarantee if the product has been bought from any unauthorized sites, or other vendors on Amazon.

    All of our products are manufactured in facilities which adhere to FDA-regulated cGMP (current Good Manufacturing Practice) guidelines.

    All of our products are manufactured in the United States of America.

    If you are pregnant or nursing, you should always speak with a healthcare professional before taking any supplement.

    No, unfortunately we are only able to sell and ship our products in the United States at this time.

    BlueBiology Prebiotic Powder

    Prebiotics are natural fibers which serve as a source of fuel for probiotics. By fueling your healthy gut bacteria, you can exponentially increase the effectiveness of your probiotic supplement. BlueBiology Prebiotic powder is also a great source of both healthy soluble and insoluble fiber for any diet.

    BlueBiology Prebiotic Powder contains:

    ✓ Organic Gum Arabic Fiber

    ✓ Organic Chicory Root Fiber

    ✓ Lentil Powder

    ✓ Alpha Galactosidase

    BlueBiology Prebiotic Powder is free of soy, gluten and dairy, & is 100% organic & vegan.

    You may not be getting enough prebiotic fiber through your diet and not all fibers are equal. The healthy fibers in the BlueBiology Prebiotic Powder are specifically designed to support a healthy balance of bacteria in your microbiome. The fibers in this formula are difficult to find in significant quantities in a regular diet.

    BlueBiology Prebiotic Powder does not require refrigeration, however, it should be stored out of direct sunlight.

    One level scoop (8g) twice daily.

    BlueBiology Prebiotic Powder can be consumed by mixing with water, juice, smoothies or your favorite beverage. This product can also be mixed in and consumed in soft foods such as gelatin, yogurt or pudding.

    This product is safe for children ages 6 and up. You should always consult your child's pediatrician or health care provider before adding supplements into your child's diet.

    BlueBiology: Canine Probiotic

    BlueBiology: Canine Probiotic contains 8 probiotic species including:

    ✓ Bacillus subtilis

    ✓ Lactobacillus acidophilus

    ✓ Lactobacillus casei subsp. casei

    ✓ Lactobacillus fermentum

    ✓ Lactobacillus reuteri

    ✓ Lactobacillus plantarum

    ✓ Bifidobacterium bifidum

    ✓ Bacillus Coagulans.

    Other natural ingredients include:

    sweet potato, pumpkin powder, chickpea powder, sunflower lecithin, vegetable glycerin, purified water, organic honey, peanut butter flavor, pea protein, safflower oil & inulin.

    BlueBiotics Canine Probiotics are free of soy, gluten & dairy. They are also 100% vegetarian.

    **This product DOES contain peanut butter flavor.

    BlueBiology Canine Probiotic contains 2 billion CFU per bottle.

    There are 60 soft chew probiotic treats in each bottle of BlueBiology: Canine Probiotic.

    Each soft chew contains 8kcal - every dog has different daily caloric needs depending on their diet and level of physical activity.

    For best results we recommend one serving daily.
    Serving Recommendations by weight of dog (lbs):

    1 Chew -- Under 25 lbs

    2 Chews -- 25-50 lbs

    3 Chews -- Over 50 lbs

    BlueBiotics: Ultimate Care©

    Our potent 11 strain61 Billion CFU** Proprietary Blend contains: 

    ✓ Lactobacillus Acidophilus

    ✓ Saccharomyces Boulardii

    ✓ Bacillus Coagulans

    ✓ Lactobacillus Bulgaricus  

    ✓ Bifidobacterium Longum

    ✓ Lactobacillus rhamnosus

    ✓ Lactobacillus Salivarius 

    ✓ Lactobacillus Casei

    ✓ Lactobacillus plantarum

    ✓ Bifidobacterium Lactis

    ✓ Bifidobacterium Breve

    Other Ingredients include: Rice Flour, Vegetable Cellulose & Gellan Gum

    There are 60 vegetarian capsules (or 30 servings- 2 capsules per serving) in every bottle of BlueBiotics: Ultimate Care Probiotic.

    Probiotics are supplements formulated with freeze dried microorganisms- often called “good” or “beneficial” bacteria. They are taken to combat the “bad” or “harmful” bacteria that can overcrowd a person’s digestive system from things such as antibiotics, travel, stress or inflammatory foods or alcohol.

    BlueBiotics Ultimate Care Probiotics are free of soy, gluten, tree nuts & dairy. They are also 100% vegetarian.

    There are 61 billion CFU** per bottle.

    We recommend taking two capsules daily with the largest meals of the day or at bedtime.

    One capsule of BlueBiotics Ultimate Care per day with food is safe for children ages 6 & up. You should always consult your child's pediatrician or health care provider before adding supplements into your child's diet.

    Store BlueBiotics in a cool, dry, place. Avoid excessive heat (above 78 degrees). We recommend you refrigerate the product to prolong the life of the cultures by up to a year.

    Although BlueBiotics: Ultimate Care is formulated to lessen bloating, yes, some people report gas and/or bloating when they first start taking probiotics.

    Gas is a bi-product of rapidly changing gut microbiota (gut bacteria). This temporary side-effect should clear up within the first week.

    BlueBiology Turmeric Curcumin

    BlueBiology Turmeric Curcumin contains key curcuminoids found in turmeric, and Bioperine® - an extract of peperine patented for its ability to enhance the absorption of turmeric curcumin and various nutrients.

    Turmeric Curcumin is a naturally-occurring source of essential nutrients found in high concentrations in the bright yellow turmeric plant. Turmeric has been used for medicinal purposes for over 2,000 years. However, only recently have scientists been able to extract the pure curcumin itself. It is effective as an anti-inflammatory for joint pain and is now being studied for its ability to repair damaged livers, kidneys, and prevent cognitive decline due to aging.

    Turmeric curcumin contains bio-active compounds, a natural anti-inflammatory compound that increases antioxidant effects. It also boosts brain function, lowers risks of heart disease, it also helps prevent Alzheimer’s disease, helps lessen the pain of arthritis, fight depression and helps fight aging. *

    We recommend taking 2 capsules per day 20-30 minutes before a meal with an 8 fluid-ounce glass of water.

    As with many other supplements, you may not see results immediately and it is encouraged that you allow it up to 6 weeks before you expect to see a change in your system. However, if you are unhappy with your results we will give you money back if you are within your 90 day period. Please see our return page for more information. If you have any questions we encourage you to contact our customer service with any concerns or questions.

    BlueBiology Turmeric Curcumin is free of soy, gluten and dairy. This product is 100% vegetarian.