Terms & Conditions

CONDITION OF USE

Access to and use of this website are subject to the following conditions. Please do not use this website unless you agree with these conditions. This website has been developed by High-Grade Supplement Distribution, LLC (hereinafter to be referred to as HGSD, BlueBiology or "we", "us", or "our") and is administrated by the same. We reserve the right to discontinue or to make partial or complete modifications to this website or to the General Conditions of Use, to our General Terms and Conditions, and to our Conditions of Sale and Delivery. Please note that we may make such changes at our own discretion and without prior announcement. We must, therefore, ask you, next time you visit this website, to view the conditions again and to note any changes or amendments that may have been made.

DISCOUNT POLICY

HGSD discounts and coupons cannot be combined with other offers and are limited to one per order. All discounted items and sales are final but if there is an issue with an order, please feel free to contact us and we will examine refunds on a case by case basis. 

RETURN POLICY

To begin the process of initiating a return. Please contact support@bluebiology.com. We will respond within 1-2 business days with a simple 3 step return process if your order is eligible. Please see full details below. 

High Grade Supplement Dist (BlueBiology) offers a 90-Day Money Back Warranty on non-discounted, non-subscription, one-time purchases made through our website only (BlueBiology.com). This Warranty comes into effect on the day your Product is shipped from our fulfillment center and expires ninety (90) days thereafter. You will be responsible for any shipping charges incurred in returning any product. We require that all returns have a tracking number for the shipment. Please call in or email us with the tracking number with your order number so we can issue the refund. Please note that refunded purchases can take between 7-10 business days to appear on your credit card statement.

This return policy is only valid for orders of 12 or fewer bottles purchased during a single 24 hour period and non-discounted items. Each individual customer is entitled to one return annually. Refunds for returns that exceed these terms will be given at the discretion of our support team.

Items purchased at a discounted rate (items purchased with coupon codes, subscription discounts and items purchased during a sale) are not eligible for refunds. If there is a problem with your order on a discounted item, we will evaluate this on a case by case basis. Please contact our customer service at support@bluebiology.com for further assistance with your return.

*If you purchased a BlueBiology product on Amazon.com through our BlueBiology Official Amazon store, please note that all returns and inquiries about these orders must be handled through Amazon's customer support. Products purchased through ebay or other non-official third party vendors are not covered by our return policy or Amazon's. BlueBiology.com and BlueBiology Official on Amazon.com are the only online authorized retailers of BlueBiology products. 

 

SUBSCRIPTION POLICY & TERMS

Subscription orders are a convenient option to save money and time reordering your favorite Bluebiology products. By purchasing an order using the "Subscribe & Save" option, you will receive 10% off + FREE shipping on your order today and future orders. By default, your selected products will be delivered every month (every 30 days). Your card will be billed on the same date monthly. You can cancel at any time.

We periodically offer additional discounts on the customer's first subscription purchase, but each subsequent subscription order will be 10% OFF with free shipping.

If you would like to change the frequency with which your subscription sends out your selected products, contact us here, manage your subscription online here or email support@bluebiology.com.

Customers must contact customer support or submit their subscription changes online to cancel or update their subscription at least 1 business day before the subscription renewal date. Alternatively, you can manage, change or cancel your subscription using our online portal here anytime before your order renews. Changes, updates, or cancellations will go into effect after we've confirmed receipt of your request, typically through email. Please give us at least 1 business day to confirm changes to your subscription and for those changes to go into effect.  Once your subscription order renews, we are unable to cancel or make changes to your order. 

Because subscription products are sold at a discounted rate, we do not offer refunds for subscriptions. All discounted item sales are final. 

By accepting this discount using our subscription service, you are accepting the terms outlined in our subscription policy.

Please contact customer support at support@bluebiology.com for further assistance with your return or your subscription during the business hours listed on our contact page. If you contact us after business hours regarding a return or your subscription order, allow us one business day to respond.

 

WholeSale Policy & Agreement

This product is a copyright of BlueBiology and is only eligible for resale in physical storefronts by parties other than BlueBiology.

This product is not eligible for resale online. This term is applicable to all BlueBiology Customers by default. By purchasing BlueBiology products through BlueBiology.com or BlueBiology's Official Amazon listing, you are agreeing to these terms and conditions. 

Note- If we find that our product is being purchased by your account and resold at any online store, we reserve the right to disable your account without warning.  If your account is disabled due to abusing the privileges you are not guaranteed a refund for breaking the rules set forth.

 

SURRENDER OF USE AND BENEFITS

All details, documents, and illustrations published on this website are the sole property of HDSD. Any permission to use the same is granted on the proviso that the relevant copyright note is displayed on all copies, that such details are only used for personal purposes, that they are not exploited commercially, that the details are not modified in any way and that all illustrations gained from the website are only used in conjunction with the accompanying text

LIMITED LIABILITY

HGSD LLC has compiled the detailed information provided on this website from internal and external sources to the best of its knowledge and belief, using professional diligence. We endeavor to expand and update this range of information on an ongoing basis. The information on this website is purely for the purpose of presenting HDSD and its products and services. However, no representation is made or warranty given, either expressly or tacitly, for the completeness or correctness of the information on this website. In particular, we must ask you to be aware that this information may no longer be up to date. We, therefore, recommend that you check any information you obtain from this website prior to using it in whatever form.

The advice given on this website does not exempt you from conducting your own checks on our latest advice - particularly our safety data-sheets and technical specifications - and on our products, with a view to their suitability for the intended processes and purposes. Should you require any advice or instructions concerning our products or services, please contact us directly. Users of this website declare that they agree to access the website and its content at their own risk. Neither HDSD nor third parties involved in the writing, production or transmission of this website can be held liable for damage or injury resulting from access or the impossibility of access or from the use or impossibility of use of this website or from the fact that you have relied on information given on this website.

WEBSITES OF THIRD-PARTY VENDORS/LINKS

This website contains links/references to third-party websites. By providing such links, HGSD does not give its approval to their contents. Neither does HGSD accept any responsibility for the availability or the contents of such websites or any liability for damage or injury resulting from the use of such contents, of whatever form. Links to other websites are provided to website users merely for the sake of convenience. Users access such websites at their own risk.

DETAILS SUPPLIED BY YOURSELF

The user of this website is fully responsible for the content and correctness of details he or she sends to HGSD as well as for the non-violation of any third-party rights that may be involved in such details. The user gives his or her consent for HGSD to store such details and to use the same for the purpose of statistical analysis or for any other specified business purpose, unless the information involves personal details, going beyond master data or usage data.

In particular, HGSD is entitled to use the contents of such messages, including ideas, inventions, blueprints, techniques and expertise contained therein, for any purpose, such as the development, production and/or marketing of products or services and to reproduce such information and make it available to third parties without any limitations.

INTERNATIONAL USERS

This website is checked, operated and updated by HGSD. It is exclusively intended for use in the United States. HGSD gives no guarantee that the details presented on this website are also correct in places outside the United States, and, in particular, that products and services will be available with the same appearance, in the same sizes or on the same conditions. Should you call up this website from a place outside the United States or download contents from such a place, please note that it is your own responsibility to ensure that you act in compliance with local legislation applicable in that place.

Products mentioned on this website may come in different packaging, in different package sizes, or with different lettering or markings, depending on the country.

In the USA the business of the HGSD is conducted by High Grade Supplement Distribution, LLC. Customers in the USA are requested to address one of these entities.